These Service Terms govern appliance diagnostic, repair, installation, maintenance, removal, coordination, and related services provided by Gotham Appliance Repair & Service.

By booking, authorizing, approving, or permitting service to begin, the customer or authorized representative agrees to the applicable terms below.

These terms are intended to establish clear expectations for both the customer and Gotham Appliance Repair & Service.


1. Service Authorization

The individual booking or approving service represents that they are authorized to request work at the service property.

This may include:

Property owners

Tenants with proper authorization

Property managers

Landlords

Authorized representatives

Commercial account contacts

Hospitality operators

Other approved decision-makers

The person authorizing service is responsible for ensuring that access and approval requirements have been satisfied before the technician begins work.


2. Diagnostic Service

A diagnostic appointment is a professional service performed to evaluate the reported appliance concern.

The diagnostic process may include: